You turn to us for the first time....
......or you have been to us before and would like to be advised again now? Then you are welcome to call us or contact us by e-mail.
You can reach us by phone during the opening hours Monday to Friday 10am - 6pm. If the answering machine is on or the call is not answered, we are currently on another line. If you leave us a message, we will gladly call back.
We will reply to your e-mail at the latest on the next working day.
If you contact us, we will offer you an appointment for a detailed telephone counselling within one or at the latest two weeks. Here we take time for you in a confidential conversation and, together with you, get an overview of what it is about, what current situation you are in and what makes sense as a next step. In many cases ist is beneficial to have follow-up counselling.
If you would like to take advantage of follow-up counselling, we will agree with you on how this can be done.
Due to Corona, we currently do not offer open personal consultation hours in Wandsbek, Mümmelmannsberg or in the job center.